Virtual Private Network (VPN)

What is VPN?

The Virtual Private Network (VPN) system at remote-vpn01.ucsf.edu enables a UCSF-affiliated person to:

Access UCSF-restricted data when away from UCSF.
Securely transfer unencrypted confidential data to, from, and across the UCSF network.

Why do I need it?

Get access to data

Some of our resources are restricted to only those affiliated with the University. If you access these resources from a computer connected to either our wired network or the UCSFwpa wireless network, the systems presume that you’re affiliated with UCSF, and they grant you access. However, if you attempt to connect from the UCSFguest wireless network or any other network, the systems presume that you’re not affiliated with UCSF. To let the systems know you’re affiliated when using these networks, you must access these UCSF-restricted computer resources using remote-vpn01.ucsf.edu.

These resources include:

anti-virus and encryption software which UCSF makes available to you at no charge
the UCSF spam filter which enables you to resolve spam problems
HIPAA training materials.

Protect confidential data

Another reason to use to use VPN is to protect your communications when you’re away from UCSF. For example, using free, public wired or wireless networks is typically not secure, and you should never use such networks when working with unencrypted confidential information. Logging in to VPN and enabling the Java Secure Application Manager will improve the security of your connection.

About VPN

You can use our VPN system on any computer which meets the requirements below, including public computers, friends’ computers, or your own computer.

What you need

An internet connection.
Javascript, cookies, and pop-up windows enabled for the domain remote-vpn01.ucsf.edu.

How do I log in?

Visit remote-vpn01.ucsf.edu.

What is my VPN user ID and password?

They are the same as your MyAccess username and password.

How do I change my password?

Log in to MyAccess.
Select the My ID link.
Select the Change Your Password link.

What if I lost or forgot my password?

Visit MyAccess and follow the instructions that appear.

How do I use it?

To access UCSF-restricted data with VPN:

Log in to your VPN account at remote-vpn01.ucsf.edu.
Do either or both of the following:
1. Use the inputline in the top right corner of the VPN browser window to access UCSF-restricted data.
2. Select Client Apps, then select the Start button for Java Secure Application Manager to make your computer behave as though it were a computer on the UCSF network. After Java Secure Application Manager starts, access UCSF-restricted data as you normally would.
After you’re done accessing UCSF-restricted data, select the Sign Out button from the top right corner of the VPN home page.

If you use VPN frequently

Download and install Pulse Secure VPN, a desktop application that enables you to connect more easily than through the web at remote-vpn01.ucsf.edu. Pulse Secure VPN is available from software.ucsf.edu.

Get help

Contact Information Technology (IT).